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Cancellation Terms

You have the right to revoke this contract within fourteen days without stating reasons, provided the delivered goods do not include an electric / electronical component and provided it was not planned vehicle specifically, these are generally excluded from an exchange.

The revocation period is fourteen days from the day you or a named third party (not the carrier) take the wares into possession.

For training or education, a written logout (cancellation) must be made until 14 days before the training / education starts, so we can reimburse you the course fee with up to 30€ administrative charge. Otherwise, the full training / education fee will be charged because work materials, referents and catering need to be prepared / provided by us in advance.

To exercise your revocation right you must inform us

PCI Diagnosetechnik GmbH & Co. KG
Schulstraße 44
D-93339 Riedenburg

Phone    +49 9442 905603
Fax        +49 9442 905604
E-Mail    mail@pci-diagnosetechnik.de

through an unmistakable clarification (for example a letter, telefax or e-mail) detailing your decision to revoke this contract. You can use the attached specimen revocation form for this; however, it is not mandatory.

To preserve the revocation period, it is enough to send a notice of the exercise of the right of revocation before the revocation period ends.

The right of revocation expires if your contractual partner / installation partner started conducting the service before the end of the revocation period with your consent or prompted by you (for example by installing it on your own or providing the component etc.)


Furthermore, the right of revocation does not exist in contracts

- for the delivery of goods that are not pre-assembled and for the manufacturing of which an individual selection or the consumers instructions are essential, or which are unmistakably made to fit the consumers personal needs.

- for the delivery of wares whose current value is dependent on fluctuations of the market, which the contractor does not have any influence on.

The right of revocation expires prematurely in contracts for the delivery of audio or video recordings or computer software in sealed packaging, when the seal has been removed after the delivery.

Results of revocation

If you revoke this contract we must reimburse all payments that we have received from you, including shipping costs (excluding additional costs that resulted from choosing a different mode of delivery than the affordable standard delivery we offered) immediately and at the latest within 14 days after the day we receive the notification of your contract revocation.

We will use the same payment method for this reimbursement that was used in the original transaction, unless there was an explicit agreement with you that states otherwise; in no case will you be charged any fees for this reimbursement. We can refuse to reimburse until we get the goods back or until you can prove that you have sent the goods back, whichever is the earlier point in time.

The goods are to be delivered / brought back to us immediately and in any case, at the latest within 14 days from the day that you inform us of the revocation of the contract. The revocation period is preserved if you send the goods before the expiration of the revocation period of 14 days.

You bear the immediate costs for returning the goods. You will only have to come up for a possible decrease in value of the goods if this decrease in value is traceable to a handling by you that was not necessary for the inspection of the quality, properties and functionality of the goods.

Please note:

Excluded from the right of revocation are unsealed goods with software products!


End of the cancellation policy.